Operations and Systems Specialist

Full Time

Position Overview:

  • Reviews and submits encounter data and other program paperwork to designated sources as required 
  • Assists Performance Improvement/Quality Assurance (PI/QA) program leadership in developing and maintaining statistical and written documentation of services
  • Coordinates with other regions regarding data requirements
  • Coordinates State and extendedReach (eReach) requirements
  • Conducts monthly audits of contractually required and evidence-based practice data
  • Maintains responsibility for data collection, client tracking and audit preparation
  • Assists PI/QA on data related matters
  • Provides technical assistance on software 
  • Enters data into eReach system 
  • Responds to inquiries from the Department for Children and Families (DCF) as needed
  • Consults routinely with other Regional Operations and Systems Specialists

Requirements include:

  • Requires a high school diploma or equivalent; a bachelor's degree is preferred 
  • Requires at least one year of relevant job experience
  • Valid driver's license with a good driving record 
  • Must pass pre-employment background checks, drug screening, and fingerprinting

DCCCA is proud to be an equal employment opportunity employer and a tobacco and drug-free workplace.