Full-Time

- Submits funder-specific format with all required data for client billings in a timely manner
- Monitors, researches, and determines resolution for outstanding client accounts receivable
- Monitor claims through an electronic data base
- Receives, reviews, performs research, and responds to correspondence; contacts case management providers or DCF regarding discrepancies via email or other correspondence
- Identifies and verifies adjustments that need to be made and follows-through with requests and documentation
- Follows up on discrepancies and requests for additional information
- Gathers the appropriate documentation to support all expenditures for a contract or grant
- Performs administrative functions such as claim reversals, authorization overrides and claim adjustments
- Manages and maintains the accuracy, quality, and timeliness of all billings according to specific contractual terms
- Proactively drives and implements billing best practices
- Identifies and proposes process improvements to increase organizational efficiencies
- Requires the ability to maintain strict confidentiality
- Job may require the employee to be able to regularly drive to various DCCCA locations and other business locations throughout the state that can include early morning and evening traveling hours
- Other duties as assigned
Education, Experience, and Licensure

• High school diploma or equivalent required; Associates or Bachelor's degree preferred
• Requires at least two years of relevant job experience
• Demonstrated experience and proficiency in Microsoft Office including Excel, Word, and Outlook
• Understanding of basic billing processes and general office applications required
• Ability to gain proficiency with web-based client software systems required
  
• Must possess a valid state Driver's License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization's insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position

Knowledge, Skills, and Abilities

• Requires overall computer knowledge and proficiency with the following:
  • Computerized database programs
• Spreadsheet programs
• Word processing programs
• Requires the ability to efficiently operate office equipment such as:
  • Computerized e-mail systems
• Calculators, copiers, fax machines
• Telephones and voicemail systems
• Effective listening, oral, and written communication skills, including face-to-face, on-site, in person discussions. Exercises appropriate use of positive language.
• Regular and predictable on-site attendance.
• Proficiency with computers and Microsoft suite of products including Microsoft Word, Outlook, Excel, and PowerPoint.
• Adherence to DCCCA Values:
  • We provide education and services based on research and a dedicated commitment to improving lives.
• We value the people and communities we serve by respecting their experiences and treating them with dignity and respect.
• We encourage leadership at all levels by challenging existing conditions and finding innovative ways to grow and learn.
• We deliver high quality services every day, holding ourselves accountable for our outcomes.

Physical Requirements

The physical demands described below are representative of what must be met to satisfy the essential functions of this job. Reasonable accommodation may be made to enable an individual with disabilities to perform essential functions. While performing the duties of this job, the employee may be regularly required to:

• Stand, walk, sit, climb, or balance
• Talk, hear, taste, or smell
• Reach with hands and arms
• Use hands to touch, handle, or feel
• Stoop, kneel, crouch, or crawl
• Lift or move up to 50 pounds occasionally
• Work at a computer for extended periods of time, sitting or standing
• Operate successfully in an environment in which mentally and emotionally stressful topics may be discussed or trained, i.e. substance use disorder, mental health conditions, domestic abuse, etc.
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Travel

This position requires travel, which may include driving personal or company-owned vehicles. It may also include driving with other passengers in the vehicle, and/or driving as a passenger with other drivers. Note: Even with a valid driver's license, certain motor vehicle infractions may render individual's ineligible to drive company-owned or personal vehicles for company business. Such infractions may also disqualify employees from continued employment with DCCCA, Inc. This position is considered to be a safety-sensitive position.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Candidates must successfully complete pre-employment drug screening, background screening, a fingerprint-based records search, and reference checks. Continued employment is contingent upon annual background screening and participation in an ongoing random drug and alcohol testing program.

DCCCA is a drug-free and smoke-free workplace. This position is considered a safety-sensitive position.

DCCCA, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, sex, age, gender, disability, genetics, or any other characteristic protected by law. It is the policy of DCCCA to comply with all federal, state, and local laws concerning the employment of women, minorities, individuals with disabilities, and veterans, and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC), in every location in which DCCCA has facilities. This policy applies to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and any other terms, conditions, and privileges of employment.