Job Title: Director of Human Resources

Program: Operations

Job Status: Full-Time; Exempt

Location: Lawrence, Kansas

Reports To: Chief Operations Officer

Supervises: Human Resources Manager, Compensation and Benefits Administrator, Human Resources Generalist (Payroll functions are carried out within the Finance department.)

Details: On-Site

Job Summary

The Department of Human Resources is a strategic business partner to all agency programs. Its purpose is to support employees in achieving DCCCA’s overall mission of improving lives. The Director of Human Resources must first understand the agency’s mission and goals and then engage in initiatives and activities in a manner in which those goals are supported. To that end, the Director of Human Resources serves a vital role within the agency. Specifically, the Director of Human Resources will plan, lead, direct, develop, and coordinate the policies, activities, and members of the Human Resources (HR) department, ensuring legal compliance and implementation of DCCCA’s recruiting, staffing, organizational development, performance management, training, compensation, and benefits administration functions. Successful candidates are strategically minded, while operating in a cooperative and collaborative manner and expressing eagerness to help carry out day-to-day work as needed. Those who gain a sense of satisfaction from providing expert guidance through trustworthy interpersonal relationships and strong follow-up and follow-through are encouraged to apply! External applicants may apply at www.DCCCA.org/careers. Internal applicants should submit a cover letter and resume to HRDept@DCCCA.org.

Essential Functions

• Collaborates with executive and senior management to understand the organization's goals
• Engages in agency Strategic Direction initiatives, providing guidance and insights
• Serves as a member of the agency's senior management team
• Provides leadership coaching and support to supervisory staff on subjects related to employee development, employee relations, learning and team building
• Plans, leads, develops, coordinates, and implements policies, processes, training, and initiatives to support DCCCA's human resources compliance and strategy needs
• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management
• Advises executive and senior management of appropriate legal and practical resolutions for employee relations matters
• Develops, implements, and administers human resources programs, including:
  • Employment policies and procedures
  • Recruitment and selection
  • Training and development
  • Employee disputes, grievances, and investigations
  • Recognition, employee retention, and morale
  • Performance management
  • Compensation plans
  • Occupational health and safety
• Develops, implements, and administers employee benefit plans, in partnership with the Finance department and agency broker, including:
  • Evaluating and comparing existing employee benefits with potential additions, substitutions, or replacements in alignment with agency strategy
  • Coordination with current and potential benefit plan vendors and providers
  • DCCCA-wide communication with employees concerning benefit plans, options, and changes
  • Ongoing management of employee benefit programs including open enrollment procedures, ensuring appropriate documentation, navigating claim disputes
• Administration of HR-related software systems and technical processes and vendor management
• Represents the agency at all personnel-related hearings and investigations
• Compiles reports and provides presentations as needed to management, the board of directors, and the broader agency

Supervisory Functions

• Reads, interprets, and applies governance, operational, and department/program policies appropriately
• Adheres to and supports all governance, operational, and department/program policies
• Conducts interviews and assists with selection of new employees
• Oversees the onboarding of new hires and ensures adequate on-the-job training is provided, including training on program policy, procedure, expectations, and applicable regulatory and accreditation standards
• Utilizes and supports appropriate retention strategies
• Assists in agency recruitment efforts by referring and recruiting applicants to the agency
• Strives to build a strong sense of team within the department and implements trauma-informed care supervision practices as appropriate
• Ensures frontline staff are provided with appropriate support
• Holds regular one-on-ones with employees, in accordance with policy
• Provides direct supervision to assigned staff individually and as a group, at regular and appropriate intervals
• Effectively trains, coaches, develops, shadows, evaluates, disciplines, and terminates employees, with the goal of building and retaining a strong team
• Evaluates employee performance utilizing the agency's performance management system
• Maintains regular contact with supervisor
• Engages in ongoing professional development and training
• Approves timesheets and expenses for employees, ensuring reimbursements follow policy standards, such as receipts being included
• Represents DCCCA at events, presentations, and both internal and external meetings.
• Maintains good working relationships and facilitates productive and positive communication among factions
• Maintains confidentiality using sound professional judgement
• Creates a safe environment by performing all required security and safety procedures
• Upholds a Drug Free Work Place, supporting a safe and drug free environment conducive to enabling and strengthening ongoing recovery, and serving as a Designated Employer Representative (DER) for the agency
• Ability to drive to various DCCCA locations and other business locations throughout the day including early morning or evening hours, as needed

Education, Experience, and Licensure

• Bachelor's degree in human resources or related field, required. Relevant experience may be substituted for education.
• Human Resources professional certification, strongly preferred.
• Five years of human resources management experience, required.
• Must possess a valid state Driver's License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization's insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position.

Knowledge, Skills, and Abilities

• Regular and predictable on-site attendance
• Must possess unquestioned integrity and ethics, including the ability to maintain confidential information at all times, in all settings, with all levels of the agency
• Ability to positively interact with employees at all levels of the agency, using names and smiling when interacting with others
• Interpersonal sensitivity
• General understanding of Human Resources principals, practices, standards, legal regulations, and employment law, and keep up to date with changes
• Effective and independent problem anticipation, identification, analysis, and resolution skills
• Developed organizational and time management skills
• Effective listening, oral, and written communication skills, including face-to-face, on-site, in person discussions. Exercises appropriate use of positive language
• Ability to interact with unpleasant or angry individuals
• Ability to work independently and within a team successfully, including the ability to compromise
• Proficiency with computers and Microsoft suite of products including Microsoft Word, Outlook, Excel, and PowerPoint
• Ability to efficiently operate other office equipment such as telephones, voicemail systems, copy and fax machines, and scanners
• Adherence to DCCCA Values:
  • We provide education and services based on research and a dedicated commitment to improving lives.
  • We value the people and communities we serve by respecting their experiences and treating them with dignity and respect.
  • We encourage leadership at all levels by challenging existing conditions and finding innovative ways to grow and learn.
  • We deliver high quality services every day, holding ourselves accountable for our outcomes.

Physical Requirements

The physical demands described below are representative of what must be met to satisfy the essential functions of this job. Reasonable accommodation may be made to enable an individual with disabilities to perform essential functions. While performing the duties of this job, the employee may be regularly required to:

• Stand, walk, sit, climb, or balance
• Talk, hear, taste, or smell
• Reach with hands and arms
• Use hands to finger, handle, or feel
• Stoop, kneel, crouch, or crawl
• Move lift or move up to 50 pounds occasionally
• Work at a computer for extended periods of time, sitting or standing
• Operate successfully in an environment in which mentally and emotionally stressful topics may be discussed or trained, i.e. substance use disorder, mental health conditions, domestic abuse, etc.
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Travel

This position requires travel, which may include driving personal or company-owned vehicles. It may also include driving with other passengers in the vehicle, and/or driving as a passenger with other drivers. Note: Even with a valid driver's license, certain motor vehicle infractions may render individual's ineligible to drive company-owned or personal vehicles for company business. Such infractions may also disqualify employees from continued employment with DCCCA, Inc. This position is considered to be a safety-sensitive position.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Candidates must successfully complete pre-employment drug screening, background screening, a fingerprint-based records search, and reference checks. Continued employment is contingent upon annual background screening and participation in an ongoing random drug and alcohol testing program.

DCCCA is a drug-free and smoke-free workplace. This position is considered a safety-sensitive position.

DCCCA, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, sex, age, gender, disability, genetics, or any other characteristic protected by law. It is the policy of DCCCA to comply with all federal, state, and local laws concerning the employment of women, minorities, individuals with disabilities, and veterans, and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC), in every location in which DCCCA has facilities. This policy applies to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and any other terms, conditions, and privileges of employment.