Parent Support Specialist

Essential Functions

- Provides for the safety, stability and well-being of children and families served

- Provides 24 hour, 7 days a week crisis on-call support to assigned families

- Meets with assigned families to provide additional support to maintain the stability of children in the home

- Provides 60 hours of service delivery per month or as determined by program needs

- Assists parents in accessing resources throughout the community to meet child needs

- Requires regular communication with program staff

- Understands and follows program regulations when applicable

- Monitors and responds timely and appropriately to emails and phone calls

- Documents confidential information and accurately uploads into the electronic health record system

- Submits incident reports when appropriate

- Maintains good working relationships and facilitates communication with families and staff

- Provides parent training and support groups identified to assist in the stabilization of children

- Requires the ability to maintain strict confidentiality

- Delivers culturally competent, strengths-based services to children and families


Education, Experience, and Licensure

- Requires a high school diploma or general education diploma (GED)

- Requires at least two years of child welfare and/or family services experience

- Requires previous experience parenting a child with Serious Emotional Disturbance (SED), Substance Use Disorder (SUD), or co-occurring mental health diagnosis

- Must possess a valid state Driver's License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization's insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position.

EOE