Family Preservation Services Operations and System Specialist

Full-Time

Essential Functions

  • Reviews and submits encounter data and other program paperwork to designated sources as required
  • Assists Performance Improvement/Quality Assurance (PI/QA) program leadership in developing and maintaining statistical and written documentation of services
  • Coordinates with other regions regarding data requirements
  • Coordinates State and eReach requirements
  • Conducts monthly audits of contractually required and evidence-based practice data
  • Maintains responsibility for data collection, client tracking and audit preparation
  • Assists PI/QA on data related matters
  • Provides technical assistance with system software
  • Enters data into the eReach system
  • Responds to inquiries from the Department of Children and Families (DCF) as needed
  • Consults routinely with other regional Operations and Systems Specialists
  • Prepares and uploads DCCCA files in compliance with DCF requirements
  • Uploads court reports for staff in compliance with state and county requirements
  • Assists other FPS staff with clerical work and/or eReach document uploads
  • Sends eReach weekly mileage logs to FPS staff and supervisors
  • Collects data and completes weekly RMTS report for DCF
  • Coordinates and processes all referrals for the FPS/FFPSA programs
  • Other duties as assigned

Education, Experience, and Licensure

  • Requires a high school diploma or equivalent; a bachelor's degree is preferred
  • Requires at least one year of relevant job experience
  • Must possess a valid state Driver's License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization's insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position.

EOE